top of page

Data protection

1st general

We take the protection of your personal data very seriously and always observe the relevant data protection regulations, in particular the provisions of the European General Data Protection Regulation (EU GDPR), the German Federal Data Protection Act (BDSG) and the Swiss Data Protection Act (DSG). You can visit our website without providing any personal information. To improve our website, we use a statistical tool that collects anonymized user data without personal reference and statistically evaluates user behavior (see below).

The following declaration gives you an overview of how we guarantee the protection of your personal data and which data is collected for which purpose.

2. Access to our website

Every access to the AidbyCare GmbH website is stored in a log file on our provider's server for legal and technical reasons.

This log file stores data without personal reference such as:

• your IP address

• Name of the browser used and the operating system used

• Address of the page called up or the name of the file called up

• Date and time of access / retrieval

• Amount of data transferred

• Notification of whether the call was successful

3. Transfer of personal data to third parties

Data that has been logged when accessing the AidbyCare GmbH website is only transmitted to third parties if we are obliged to do so by law or a court decision or if the disclosure is necessary for legal or criminal prosecution in the event of attacks on the AidbyCare GmbH internet infrastructure. It will not be passed on for other non-commercial or commercial purposes.

4. Use of cookies

We use so-called "cookies" to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. After the end of the browser session, the cookies are deleted from your hard drive ("session cookies").

You can prevent cookies from being set by setting your browser software accordingly, or you can have them deleted after your Internet session has ended. For more information, please refer to the help menu of the browser you are using.

5. "PIWIK" statistical tool

We use the statistics tool "PIWIK", an open source software for the statistical analysis of user access. PIWIK uses cookies to enable analysis of website usage and to improve our website. Among other things, the following non-personal data is statistically evaluated and does not contain any personal reference:

• Page views

• Browser type

• Browser language

• Browser plugins

• Device (type, brand, model)

• Operating system

• Display resolution

• Color depth

• Referrer URL (the previously visited page referring to our website)

• IP address

• Clicks

• Time of access

6. Contact and contact form

When you contact AidbyCare GmbH (for example by email or using the contact form), your personal information will be used to process your request. If you contact us regarding questions of any kind by e-mail or contact form, give us your voluntary consent to use the transmitted data for the purpose of contacting us.

7. Data security

We use technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. However, despite regular controls, full protection against all dangers is not possible.

8. Right to information

Persons protected by data protection law ("authorized persons") have the right to free information about your stored data as well as the right to correct, block or delete this data.

9. Right of withdrawal

As an authorized person, you have the right to revoke your consent at any time with effect for the future.

10. Changes

AidbyCare GmbH reserves the right to change this data protection declaration at any time. If necessary, you as an authorized person will be asked for renewed consent.

11. Contact person for the use / deletion of your data

If you have any questions about the collection, processing or use of your personal data as well as information, correction, blocking or deletion of data, please contact our data controller directly (datasecurity @ If you have any further questions, please feel free to contact our data protection officer (

bottom of page